Shipping
Shipping
Except as noted for individual items, Educational Science ships products within the Continental United States. Orders are normally shipped within 1-3 business days after we receive the order. Products are shipped from Houston, Texas. For orders to Hawaii and Alaska and international orders, please call or email before ordering for pricing and availability of products and for a pro-forma invoice with shipping quote to your venue.
SHIPPING OPTIONS
FEDEX ground (Business address), FEDEX Home Delivery (Residential Address), FEDEX STD. Overnight, FEDEX 2-Day Express, FEDEX 3-Day Express and the US Postal Service (USPS) Priority Mail are our standard methods of shipment to all areas within the Continental U.S. We may also ship using any of these carriers at our discretion, regardless of the shipping option chosen. We do not ship LIVE Material outside the Continental US.
All calculated shipping costs are for the lower 48 states only. If you are from Alaska or Hawaii please contact us first for a shipping quote as your shipping cost WILL be higher.
Freight Calculations are dependent on location and shipping zone. As a result, these charges can vary widely. Educational Science does their best to predict the average freight, however in some circumstances the freight exceeds the actual. In the event that the actual freight is more than 10% higher than the amount charged, we will contact you with the option to pay the actual freight or cancel your order.
Shipping Delays
Educational Science is not responsible for shipping delays. All shipment receipt dates are quoted as "estimates" and are subject to issues outside of our control. The Customer agrees that when purchasing from Educational Science that they will not hold Educational Science responsible for shipping delays. As a result, no compensation will be provided.
Rejecting Shipments or Failure to Receive
Product cannot be cancelled once it ships. If the customer attempts to cancel their order in spite of this policy, either through credit card chargeback, rejecting shipment, or other means, Educational Science will prosecute to the full extent of the law and secure reimbursement for the full amount of the order + storage fees + excess delivery fees + attorney fees + employee time + any other charges related to the case. Consumer agrees to this when making their decision to purchase as well as making their decision to cancel the order after it ships.
Shipping Costs
We do not play games with our shipping costs. Some of our competitors charge much less shipping, however they increase the price of the product. We charge a very small profit for our products and add the actual shipping costs we are charged by our carriers. If you have a doubt as to the website shipping calculation, please call or write for exact shipping. We want to make sure you are charged EXACTLY the amount of shipping based on your address and order
Freight Shipments - It is your responsibility to inspect the product thoroughly when it arrives. You must open the box and inspect the product before the truck driver leaves. You must note any damage on the paperwork before signing off and give the paperwork back to the driver. If you sign off without noting damage, you are waving your right to a replacement, refund, or damage claim. The shipping companies will not process claims for damage when the receiver signs off without noting damage and neither will we.